How it works
A plan that lasts eighteen months, not thirty days.
Four phases. One team. A coordinated, measurable path from the first call to long-term membership. Here's what working with us actually looks like.
Week 0 · Free
The first conversation
A 45-minute call with a senior coach. No intake forms, no pitch. You tell us what's happening; we tell you honestly whether we can help and what a first step looks like.
What you leave with
- A written summary of what we heard
- Two or three concrete next steps
- Honest budget and timeline ranges
Weeks 1-12 · The foundation
Stabilization
Whatever is needed first: intervention, detox coordination, rehab placement, medical clearance. We manage logistics; you manage showing up. Family gets their own coach starting day one.
What you leave with
- Placement and logistics handled by us
- Daily check-ins for the first 30 days
- Family coaching begins in parallel
Months 3-18 · The real work
Coordinated recovery
Weekly coaching, weekly case-management review, monthly family sessions. Your therapist, sponsor, physician, and family all work from the same plan. We measure what's working and adjust quickly.
What you leave with
- One case manager owns the plan
- Monthly measurable check-ins
- Quarterly family progress reviews
Month 18+ · Staying well
Long-term membership
Graduation isn't discharge. Ongoing access to your coach, the platform, group meetings, and the network: the structure that makes relapse less likely and recovery stickier.
What you leave with
- Lifetime platform access
- Alumni network and groups
- A coach you can call in any crisis
Our approach
We don't treat addiction. We help you build a life around recovery.
Most programs end at discharge. Statistics tell us that's where relapse begins. Our model flips the emphasis: a short stabilization followed by 12-24 months of coordinated, measurable support, because recovery is a skill, not a diagnosis.
Measured.
We track the indicators that predict long-term success: sleep, routine, meeting attendance, family connection.
Coordinated.
One case manager holds the plan. Everyone on your team works from the same notes.
Sustained.
The average engagement is 18 months. Because that's what the research says it takes.
Honest.
We'll tell you if we're the wrong fit. Bad fit is worse than no help.
The four pillars
Recovery that holds because it's built on four things, not one.
Programs that only address one dimension tend to break under real-world pressure. We coordinate all four, for as long as it takes.
Medical
Withdrawal management, medication support, and coordination with your physicians, so your body has a stable foundation to build on.
Social
Sponsors, peer groups, meetings, and sober community. The people you lean on when the plan is tested.
Therapeutic
Licensed therapists for the underlying work: trauma, co-occurring conditions, family dynamics. Not optional.
Spiritual
Whatever grounds you: faith tradition, meditation, service, the outdoors. The bigger-than-yourself thing.
Questions families ask
Before you pick up the phone.
How is this different from a traditional rehab program?
Rehab is usually a time-limited inpatient stay. We coordinate long-term recovery: intervention, coaching, case management, and family support, over 12-24 months, in your real life. We work alongside rehab when it's the right step, but we don't stop when discharge ends.
Do you work with families, or only with the person in recovery?
Both. Family coaching is not an add-on; it's core. We help families set boundaries, stop enabling, and stay involved without burning out. Recovery that ignores the family system usually unravels.
What does a case manager actually do?
Your case manager is the hub. They coordinate your therapist, sponsor, physician, coach, and family so nothing falls through the cracks. They know your plan, track what's working, and adjust quickly when something isn't.
Is this covered by insurance?
Some services are reimbursable; most are private-pay. We're direct about costs in the first call and can help you understand what your plan may cover.
How do you measure whether it's working?
We track the things that actually predict long-term recovery: sleep, routine, meeting attendance, family connection, relapse markers, not just abstinence. You can't change what you don't measure.
What happens in a crisis?
Your team is reachable 24/7. We have protocols for relapse, medical emergencies, and mental-health crises, and we've been through them before. Families don't figure this out alone.
Talk to us
The first call is a conversation, not a commitment.
Tell us what's happening. We'll tell you honestly whether we can help, and what a next step might look like.