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Crisis support · Grounding guide

What to Do in a Crisis

Learn how to respond calmly during addiction crises with this step-by-step guide for families. Stay grounded and protect your peace during difficult moments.

A short, grounding guide for the worst moments.

If someone is in immediate danger, or in a medical or psychiatric emergency, call 911 or go to the nearest emergency room. The rest of this guide can wait until they're safe.

So, when a crisis hits — relapse, escalation, a phone call you didn't want — your nervous system goes loud. You might want to yell, fix, freeze, or shut down. All of those are normal. None of them are recovery.

This is a guide for pausing long enough to respond from your prime, not from panic.

Step 1: Pause

  • Take three slow breaths.
  • Feel your feet on the floor.
  • Don't react in the first 60 seconds.
  • You aren't behind. You don't have to solve this in this moment.

Step 2: Reach out

  • Call or text someone in your support network.
  • Say the words out loud: "I'm triggered, and I need support."
  • Don't call the person in crisis to be reassured by them.

Step 3: Remember the three Cs

  • You didn't cause this.
  • You can't control it.
  • You can't cure it.

What you can do is stay in your lane and protect your peace.

Step 4: Return to your boundary

  • What boundary have you already set?
  • Does it need to be reinforced — calmly, clearly, kindly?
  • What's the next right action for you?

Step 5: Respond, only when you're steady

When you're calm enough to speak, keep it short.

  • "I'm not available for this right now."
  • "I'm taking some space to stay grounded."
  • "I love you, and I need to stay in my recovery."

Step 6: Reconnect with your tools

  • Breathe.
  • Write.
  • Read a page from your workbook.
  • Walk outside.
  • Revisit your values.
  • Call someone who knows you.

You're not powerless

You have choices. You have tools. You can stay in recovery, even on a day that's trying to take it from you.

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